General Privacy Statement
As your credit union, we are aware that you have shown significant faith by entrusting us with your most personal information, your finances. We have spent much time building our relationship with you. As that relationship evolves, rest assured that no matter the technology used for member interaction, our respect for your privacy will not diminish.

Site Access
Any person using the Internet can access the Postal and Community Credit Union website (Site). This Site enables users to learn about our many member benefits and access to the members-only and account areas require passwords.

Security
With our sophisticated security technology, including encryption and firewalls, you can make secure transactions knowing that PCCU took every industry standard precaution to ensure security. Should an unauthorized user attempt to access your account, only three attempts at determining your password are allowed before the user is locked out of the system. Should you be locked out of your account, please call a Member Service Representative at 816-279-5656. You will be asked to provide account-specific information. Once that information is verified, you will regain access to your account.

 

 
Set E-mail Preferences
PCCU sends occasional e-mails informing you of special offers. Should you wish to be removed from this list, simply send us an e-mail indicating that you do not wish to receive e-mail offers from PCCU.

Site Navigation Statistics/Information Uses
As your credit union, our goal continues to be one of excellent members service. Therefore, we track general information on our Site use to make your Online Services experience as efficient as possible. We also compile general statistical information on members based on our records, which are used to benefit members when creating partnerships with merchants and other financial service providers.

Because Internet-collected data is more accurate, we'll be able to use that information to create even more partnership opportunities. Therefore, as an Internet financial services member, you will have the opportunity to use benefits not offered to our traditional members. However, we will not provide specific personal information to any outside marketing organizations, without your consent.

Loan Application Information Gathering
Should you choose to apply for a loan online, be assured that we will treat that application as we do a standard, in-person loan application, following all policies and procedures established for loan applications.

Meeting Your Needs
As technology evolves, we will continue to look for better ways to gather and use information in order to offer financial products and services which best meet your financial needs. We will continue to protect and safeguard information about you and your accounts.